Privacy Policy - Pin Africa Destinations

At Pin Africa Destinations, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. Please take a moment to review this policy carefully.

1. Information We Collect:

1.1. Personal Information:
• When you make a booking with us, we collect personal information such as your name, contact details (email address, phone number), and payment information.
1.2. Booking Information:
• We collect information related to your travel bookings, including the destination, travel dates, accommodation preferences, and any special requests.
1.3. Website Usage Data:
• We gather non-personal information related to how you use our website, including your IP address, browser type, device information, and cookies (please see section 4 below).

2. How We Use Your Information:

2.1. Booking and Reservations:
• We use your personal and booking information to complete and manage your travel reservations.
2.2. Customer Support:
• We may use your information to provide customer support and respond to your inquiries or requests.
2.3. Marketing and Promotions:
• With your consent, we may use your contact information to send you promotional offers, travel recommendations, and updates. You can opt out of these communications at any time.

3. Data Security:

3.1. We take appropriate measures to protect your personal information, including encryption and security protocols, to prevent unauthorized access and data breaches.

4. Cookies and Tracking:

4.1. We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage cookie preferences through your browser settings.

5. Sharing Your Information:

5.1. We may share your personal information with third-party service providers, including hotels, airlines, and other travel partners, to facilitate your bookings and travel arrangements.
5.2. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Access and Control:

6.1. You have the right to access, correct, or delete your personal information. To do so, please contact us at info@pinafricadestinations.com or (+254) 720 532 100.

7. Compliance with Laws:

7.1. We comply with all relevant data protection laws and regulations, including the General Data Protection Regulation (GDPR).

8. Changes to this Policy:

8.1. We reserve the right to update and modify this Privacy Policy. Any changes will be posted on our website, and the date of the last update will be adjusted accordingly.

9. Contact Us:

9.1. If you have any questions or concerns related to our privacy policy, please contact our Data Protection Officer at info@pinafricadestinations.com or (+254) 720 532 100